Terms of Service / Acceptable Use Policy (TOS/AUP)
iVersit, LLC Shared Web Hosting
The Terms of Service and Acceptable Use Policy applies
to you ("the customer") if you have ordered any
shared hosting services (the "Services") from
iVersit, LLC ("IVERSIT").
IVERSIT is a Web Presence Provider. User accounts on our
Internet servers are subject to compliance with the terms
and conditions set forth below. Under the terms of this
agreement, your placement of information on our servers
is an acknowledgement that you have read and understood
this agreement, and that you agree to be bound by the terms
and conditions below. If you do not wish to be bound by
these terms and conditions, you should not proceed to place
any information of any kind on IVERSIT's servers.
1. USER CONDUCT
IVERSIT's services may only be used for lawful purposes.
Any use of these services which violates any local, state,
federal, or international laws which may apply to IVERSIT,
your local jurisdiction, or any jurisdiction that you or
your site may be subject to is strictly prohibited.
While using the service, you may not:
A.Restrict or inhibit any other user from using and enjoying
the Internet;
B.Post or transmit any unlawful, threatening, abusive, libelous,
defamatory, obscene, offensive, indecent, pornographic,
profane, or otherwise objectionable information of any kind,
including without limitation any transmissions constituting
or encouraging conduct that would constitute a criminal
offense, give rise to civil liability, or otherwise violate
any local, state, federal or international law, including
without limitation the U.S. export control laws and regulations,
and laws protecting intellectual property including copyright,
trademark, trade secret, misappropriation and anti-dilution
laws;
C.Post, publish, transmit, reproduce or distribute any information
or software which contains a virus or other harmful component;
D.Post, publish, transmit, reproduce, distribute or in any
way exploit any information, software, or other material
obtained through the service for commercial purposes (other
than as expressly permitted by the provider of such information,
software, or other material);
2. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless IVERSIT
from any and all liability, penalties, losses, damages,
costs, expenses, attorneys' fees, causes of action or claims
caused by or resulting indirectly from your use of the service
which damages either you, IVERSIT, or any other party or
parties without limitation or exception. This indemnification
and hold harmless agreement extends to all issues associated
with your account, including but not limited to domain name
selection and Web site content.
3. REFUSAL OR DISCONTINUANCE OF SERVICE
IVERSIT reserves the right to refuse or discontinue service
to anyone at our sole discretion. IVERSIT may deny you access
to all or part of the service without notice if you engage
in any conduct or activities that IVERSIT in its sole discretion
believes violates any of the terms and conditions in this
agreement. IVERSIT shall have no responsibility to notify
any third-party providers of services, merchandise, or information,
nor any responsibility for any consequences resulting from
such discontinuance or lack of notification. You agree that
IVERSIT has the right to monitor the service electronically
from time to time and to disclose any information as necessary
to satisfy the law, or to protect itself or its subscribers.
IVERSIT reserves the right to refuse to post or to remove
any information or materials, in whole or in part, that,
in its sole discretion, are unacceptable, undesirable, or
in violation of this agreement.
4. NO WARRANTIES OR GUARANTEES
IVERSIT makes no warranties or representations of any kind
for the services being offered. The service is provided
on an "as is" and "as available" basis
without warranties of any kind, either express or implied,
including but not limited to warranties of title, noninfringement,
or implied warranties of merchantability or fitness for
a particular purpose. No advice or information given by
IVERSIT or its agents or employees shall create a warranty.
IVERSIT provides no warranty that the service will be uninterrupted
or error free or that any information, software or other
material accessible on the service is free from viruses
or other harmful components. Under no circumstances shall
IVERSIT be liable for any direct, indirect, special, punitive,
or consequential damages that result in any way from your
use of or inability to use the service, or for third parties'
use of the service to access your Web space, or to access
the Internet or any part thereof, or your or any third parties'
reliance on or use of information, services, or merchandise
provided on or through the service, or that result from
mistakes, omissions, interruptions, deletion of files, errors,
defects, delays in operation or transmission, or any failure
of performance. If you are dissatisfied with IVERSIT service
or any of its terms, conditions, rules, policies, guidelines,
or practices, your sole and exclusive remedy is to discontinue
using the service.
With the aforementioned notwithstanding, IVERSIT provides
the following Service Level Agreement:
As used herein, the term "Service Availability"
refers to the percentage of a particular month (based on
24-hour days for the number of days in the subject month)
that the content of customer's Web site is available for
access by via HTTP as measured by IVERSIT.
Service Level Guarantee
Our goal is to achieve 100% Service Availability for all
shared hosting customers each and every month.
Remedy
Subject to the provisions below, if the Service Availability
of the customer's web site is less than 99.99%, IVERSIT will
issue a credit to the customer in accordance with the following
schedule:
Service Availability Credit Percentage
99.99% to 100% - NO CREDIT
99.98% or below - 100% Credit (Limited to one month of current
monthly charge)
Exceptions
Customer shall not receive any credits under this SLA in
connection with any failure or deficiency of Service Availability
caused by or associated with:
circumstances beyond IVERSIT's reasonable control, including,
without limitation, acts of any governmental body, war,
insurrection, sabotage, armed conflict, embargo, fire, flood,
strike or other labor disturbance, interruption of or delay
in transportation, unavailability of or interruption or
delay in telecommunications or third party services, virus
attacks or hackers, failure of third party software (including,
without limitation, ecommerce software, payment gateways,
chat, statistics or free scripts) or inability to obtain
raw materials, supplies, or power used in or equipment needed
for provision of this SLA;
scheduled maintenance and emergency maintenance and upgrades;
DNS issues outside the direct control of IVERSIT;
issues with FTP, POP, IMAP, or SMTP customer access;
customer's acts or omissions (or acts or omissions of others
engaged or authorized by customer), including, without limitation,
custom scripting or coding (e.g., CGI, Perl, HTML, ASP,
etc), any negligence, willful misconduct, or use of the
Services in breach of IVERSIT Terms of Service;
e-mail or webmail delivery and transmission;
DNS (Domain Name Server) Propagation;
outages elsewhere on the Internet that hinder access to
your account. IVERSIT is not responsible for browser or DNS
caching that may make your site appear inaccessible when
others can still access it.
Credit Request and Settlement Procedure
In order to receive a credit, the customer must make a request
by sending an email message to credits@hostmg.com. Each
request in connection with this SLA must include customer's
account number (per IVERSIT's invoice) and the dates and
times of the unavailability of the customer's Web site and
must be received by IVERSIT within ten (10) business days
after the customer's Web Site was not available. If the
unavailability is confirmed by IVERSIT, credits will be applied
within two billing cycles after IVERSIT's receipt of the
customer's credit request. Credits are not refundable and
can be used only towards future billing charges.
Notwithstanding anything to the contrary herein, the total
amount credited to customer in a particular month under
this SLA shall not exceed the total hosting fee paid by
customer for such month for the affected Services. Credits
are the customer's sole and exclusive remedy with respect
to any failure or deficiency in the Service Availability
of the customer's web site.
You understand that by placing information on IVERSIT servers
that such information becomes available to all Internet
users and that IVERSIT has no way of limiting or restricting
access to such information or protecting such information
from copyright infringement. You assume total responsibility
and risk for your use of IVERSIT servers and the Internet.
It is solely your responsibility to evaluate the accuracy,
completeness, and usefulness of all opinions, advice, services
and other information, and the quality and merchantability
of all merchandise provided through IVERSIT or on the Internet
generally.
5. IDENTIFICATION INFORMATION
You agree that you as the person legally responsible for
use of this account, are at least 18 years of age. You agree
to supply IVERSIT with a current and truthful name, postal
address and telephone number for our records, and you have
a continued obligation to keep this information current.
You also agree that you are an authorized user of any credit
card that you supply to us and agree that we have an obligation
to fully investigate any possible fraudulent credit card
use.
6. NO INTERFERENCE WITH OPERATION OF SYSTEM
You agree not to maliciously or intentionally interfere
with the proper operation of the system, including but not
limited to defeating identification procedures, obtaining
access beyond that which you are authorized for, and impairing
the availability, reliability, or quality of service for
other customers. You further agree not to interfere with
the proper operation of other systems reachable through
the Internet, including any attempt at unauthorized access.
You agree to follow the Acceptable Use Policy of any network
or service you connect to.
You agree to adhere to system policies as published online
by IVERSIT, including restrictions on services available
with each account type, restrictions on certain features,
and all other policies designed to protect and enhance the
quality and reliability of service at IVERSIT. You agree
to abide by any and all future policy decisions.
7. SECURITY
You agree that the security of your account is solely your
own responsibility. You further agree that if you believe
the security of your account has been compromised in any
way, you will notify IVERSIT immediately in writing by mail
to IVERSIT, P.O. Box 2107, West Lafayette, IN 47996-2107.
You shall be held fully responsible for any misuse or compromise
to your account for which IVERSIT is not properly notified.
You agree that if any security violations are believed to
have occurred in association with your account, IVERSIT
has the right to suspend access to the account pending an
investigation and resolution. You also agree that IVERSIT
has the right to cooperate in any government or legal investigation
regarding any aspect of our services, including services
sold to you. Any use of our system to engage in software
piracy or other violations of law will result in account
suspension and be immediately reported to the appropriate
authorities.
8. DATA BACKUP
Your use of the service is at your sole risk. IVERSIT is
not responsible for files and data residing on your account.
You agree to take full responsibility for files and data
transferred and to maintain all appropriate backup of files
and data stored on IVERSIT servers.
9. DATA TRANSMISSION
You agree not to transmit unsolicited or prohibited advertising
or other harassing or illegal materials through electronic
mail, Usenet postings, or other Internet media. The use
of IVERSIT or any other service with reference to services
obtained through IVERSIT, for unsolicited mass mailings,
postings, or other activities considered an annoyance to
others, commonly referred to as "spamming" is
strictly prohibited and will cause your services to be terminated
immediately and without warning and you will be held fully
responsible for any damages to you, IVERSIT, or any other
party or parties resulting from any such conduct, including,
but not limited to, a $500 penalty.
10. CPU USAGE
Customer agrees that the customer shall not use excessive
amounts of CPU processing on any of IVERSIT's servers. Any
violation of this policy may result in corrective action
by IVERSIT, including assessment of additional charges,
and disconnection or discontinuance of any and all Services;
which actions may be taken is at the sole and absolute discretion
of IVERSIT. If IVERSIT takes any corrective action under
this section, the customer shall not be entitled to a refund
of any fees paid in advance prior to such action.
11. PAYMENT
You agree to supply appropriate payment for the services
received from IVERSIT, in advance of the time period during
which such services are provided. You agree that all setup
fees are non-refundable once setup is completed. You agree
that until and unless you notify IVERSIT of your desire
to cancel any or all services received, those services will
be billed on a recurring basis. You agree that if you are
paying by credit card, prepayments will be billed and charged
automatically, and that IVERSIT may apply the amount due
to the provided card at any time.
12. PRIOR AGREEMENTS
This agreement supersedes any written, electronic, or oral
communication you may have had with IVERSIT or any agent
or representative thereof, and constitutes the complete
and total agreement between the parties.
13. SEVERABILITY
If any provision of this agreement is determined to be
invalid or unenforceable, all other provisions shall remain
in full force and effect and said provision shall be reformed
only to the extent necessary to make it enforceable.
14. APPLICABLE LAW, JURISDICTION, AND SERVICE
This agreement shall be governed by the applicable laws
of the State of Indiana and the United States of America.
Customer agrees that all services provided by IVERSIT shall
be deemed to have been requested and provided in Tippecanoe
County, Indiana. Customer agrees to accept service of process
related to this agreement by ordinary mail, postage prepaid,
to the most recent address provided by Customer.
15. ACKNOWLEDGEMENT
By placing and continuing to maintain or place information
on IVERSIT's servers you are stating and acknowledging that
you have read the aforementioned terms and conditions and
that you understand such terms and conditions and agree
to be bound by them.
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